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Privacy Policy

Effective Date: July 14, 2026 | Last Updated: July 15, 2026

Welcome to the official website of ZRN Solar ("ZRN Solar," "we," "our," or "us"). We value your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, submit enquiries, request quotations, communicate with us through WhatsApp, or use any of our products or services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with this policy.

1. About ZRN Solar

ZRN Solar is a renewable energy company dedicated to providing high-quality solar energy solutions across India. Our services include:

  • Residential Rooftop Solar Systems
  • Commercial Solar Solutions
  • Industrial Solar Solutions
  • Solar Water Pump Solutions
  • Solar Water Heating Systems
  • Consultation, Site Survey, Installation, and After-Sales Support

Our mission is to promote clean energy adoption while helping homeowners, businesses, industries, and agricultural customers reduce electricity costs and achieve long-term energy independence.

2. Scope of this Privacy Policy

This Privacy Policy applies to all information collected through:

  • The official ZRN Solar website
  • Contact forms, quote request forms, and free consultation forms
  • Site survey request forms
  • WhatsApp enquiries and email/telephone enquiries
  • Marketing campaigns, landing pages, and digital advertisements connected to our website

This Privacy Policy does not apply to third-party websites that may be linked from our website. We encourage users to review the privacy policies of those websites before sharing any personal information.

3. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

A. Personal Information

When you voluntarily submit an enquiry or request our services, we may collect:

  • Full Name and Mobile Number
  • Email Address
  • Company Name (if applicable)
  • Property Address, City, State, and Pin Code
  • Type of Property
  • Monthly Electricity Consumption and Monthly Electricity Bill
  • Service Requirement and any additional info you provide

B. Technical Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP Address, Browser Type, and Device Information
  • Operating System and Screen Resolution
  • Pages Visited, Referral Source, and Click Behaviour
  • Session Duration, Geographic Region (approximate), and Performance Data

C. Marketing & Advertising Information

When you interact with our advertisements or marketing campaigns, we may collect information relating to:

  • Advertisement clicks and campaign source
  • Device type and conversion events
  • Landing page visits and form submissions

4. How We Use Your Information

The information collected may be used for legitimate business purposes, including:

  • Responding to enquiries, scheduling consultations, and conducting site surveys
  • Preparing customized quotations and recommending suitable solar solutions
  • Communicating project updates and providing customer support
  • Improving website performance and customer experience
  • Measuring marketing effectiveness and complying with legal obligations
  • Preventing fraud and unauthorized activities

We only use your personal information for purposes that are relevant to the services you have requested or where otherwise permitted by applicable law.

5. Contact Forms

Our website includes contact forms that allow visitors to communicate directly with ZRN Solar. When you submit a contact form, we may collect information such as Name, Phone Number, Email Address, City, Message, and Service Requirement.

This information is used solely for responding to your enquiry, providing requested information, or scheduling further discussions regarding our solar solutions.

Submitting a contact form does not create any contractual relationship between you and ZRN Solar.

6. Quote Request Forms

Visitors may request a customized quotation through our website. To prepare an accurate proposal, we may request information including:

  • Property Type and Installation Location
  • Monthly Electricity Bill and Electricity Consumption
  • Roof Details (if provided) and Preferred Solar Solution
  • Contact Information

The information submitted through quotation forms is used exclusively for evaluating your requirements, preparing a customized proposal, and contacting you regarding your request.

Providing this information does not guarantee pricing, project approval, government subsidy eligibility, or installation timelines.

7. Free Consultation & Site Survey Requests

When you request a free consultation or site survey, we may collect information required to evaluate your property's solar potential. This may include address details, roof type, electricity usage, preferred date, and contact details.

Our team uses this information to schedule appointments, understand your energy needs, and recommend suitable solar solutions. Site surveys are conducted based on availability and operational considerations.

8. WhatsApp Enquiries

For your convenience, ZRN Solar may provide a WhatsApp communication option through our website. When you contact us via WhatsApp, your mobile number becomes visible to us. Messages shared with our team are stored according to WhatsApp's policies.

We may use the conversation to respond to your enquiry, provide quotations, schedule appointments, or offer customer support.

Please note that WhatsApp is a third-party platform operated by Meta Platforms. Your communications through WhatsApp are also governed by WhatsApp's own Privacy Policy and Terms of Service. We recommend that users avoid sharing sensitive personal or financial information through WhatsApp unless specifically requested for a legitimate business purpose.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and understand how visitors interact with our website.

We may use cookies to remember user preferences, maintain website functionality, analyze visitor behavior, measure marketing effectiveness, and support website analytics.

Most web browsers allow you to control or disable cookies through browser settings. However, disabling certain cookies may affect website functionality and user experience.

10. Google Analytics

ZRN Solar may use Google Analytics 4 (GA4) to better understand how visitors use our website. Google Analytics may collect information such as pages visited, time spent, device type, browser information, geographic region (approximate), and user engagement metrics.

This information is aggregated and used to improve website content, navigation, performance, and overall customer experience. Google Analytics does not provide us with personally identifiable information unless you voluntarily submit it through our website.

11. Google Tag Manager

We may use Google Tag Manager (GTM) to manage website scripts and analytics tags. Google Tag Manager itself does not collect personal information; it acts as a tag management system that helps deploy analytics and marketing tools efficiently.

12. Meta Pixel

ZRN Solar may use the Meta Pixel (Facebook Pixel) to understand the effectiveness of advertising campaigns on Meta platforms. Meta Pixel may help us measure advertisement performance, website conversions, user interactions, and audience engagement.

The processing of information by Meta is governed by Meta's own privacy practices.

14. Third-Party Services

To provide and improve our services, ZRN Solar may use trusted third-party service providers. These providers may process limited information on our behalf to support website functionality, analytics, customer communication, and marketing activities.

Third-party services that may be used include, but are not limited to: Google Analytics, Google Tag Manager, Google Ads, Meta Pixel, WhatsApp Business, Google Maps, Google reCAPTCHA, Website Hosting Provider, and lead management platforms.

15. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Your information may be shared only when necessary to respond to your enquiry, prepare quotations, coordinate installations, protect rights/safety, or comply with applicable laws.

16. Data Security

Protecting your personal information is important to us. ZRN Solar implements reasonable administrative, technical, and organizational measures to safeguard the information we collect from unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information using commercially reasonable safeguards, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

17. Data Retention

We retain personal information only for as long as reasonably necessary to respond to your enquiries, provide requested services, manage customer relationships, maintain records, or meet legal/regulatory obligations.

18. Your Privacy Rights

Subject to applicable law, you may have certain rights regarding your personal information. These may include the right to request access, correction, or deletion of personal information where legally permissible, or to withdraw consent for future communications.

To exercise any of these rights, you may contact us using the contact information provided at the end of this Privacy Policy.

19. Compliance with Applicable Data Protection Laws

ZRN Solar is committed to handling personal information responsibly and in accordance with applicable privacy and data protection laws.

Where applicable, our data handling practices are intended to align with the Digital Personal Data Protection Act, 2023 (DPDP Act, India), applicable Information Technology regulations in India, and international privacy best practices.

20. Children's Privacy

Our website and services are intended for individuals who are legally capable of entering into contracts or making informed decisions regarding solar products and services.

We do not knowingly collect personal information from children without appropriate legal authorization. If you believe that a child has submitted personal information through our website without appropriate consent, please contact us, and we will take steps to remove it.

21. International Data Transfers

Some third-party service providers that support our website may process information using servers located outside India. By using our website and submitting your information, you acknowledge that such processing may occur where necessary for operations.

23. Government Schemes and Subsidy Information

ZRN Solar may provide information or guidance regarding government initiatives, including PM Surya Ghar: Muft Bijli Yojana. Any personal information submitted in relation to subsidy assistance is used solely to help customers understand requirements and support applications.

Submission of information does not guarantee eligibility, subsidy approval, processing timelines, or government decisions.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, services updates, website functionality improvements, or business operations. The updated version will be published on this page with a revised "Last Updated" date.

25. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ZRN Solar

Address:

Phone:

Email:

Website: https://zrnsolar.com/

Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM

27. Final Statement

At ZRN Solar, protecting customer privacy is an important part of building long-term trust. We are committed to handling personal information responsibly, maintaining transparency in our data practices, and continually improving the security of our digital services.

Thank you for placing your trust in ZRN Solar.